Who will handle in the organization
A committee comprised as under will handle the appeal:
Members: Executive Director and certification team.
Proceedings & Disposal of Appeal
The appeal will be evaluated and decision taken within five days from the date of receipt of appeal. The decision could be reassessment/not certified/certification confirmed.
Action on Decision
Following actions will be taken on the decision of the committee:
- The decision will be intimated to the appellant/candidate within 48 hours of the decision taken.
- If appeal is accepted for certification, certificate issue process to be intimated & released to candidate within 7 working days by certification generation section of IT department.
- If appeal is accepted for reassessment, new admit card issue process to be intimated &sent to candidate within 7 working days by examination coordinator.
Documentation
The following documentation will be carried out for records and future reference:
1. Hard copy of appeal & decision will be maintained by Examination department.
2. Soft copy will be maintained in following format by Examination department.
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Appeal No. |
Date |
Subject |
Your Name |
Decision |
Date Closed |
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Public View
Relevant content will be displayed at website: www.tsassessors.com
Review of process
The review will be carried out on yearly basis/as recommended by internal/external audit team for implementation of points for improvement emerging from the decisions on appeals.
